More Info About My Shop
Shipping:
- UK Orders:
- Free standard shipping on orders over £40.
- All other orders shipped via Royal Mail 2nd Class.
- Estimated dispatch time: within 3 days of receiving payments
- International Orders:
- Please contact me for a shipping quote.
- Shipping costs will vary depending on location and weight
- I welcome custom orders and will do my best to meet your requirements.
- Please provide details like colors, size, and materials when requesting a custom order.
- I can sometimes send photos of materials if you provide an email address.
- Custom orders have a processing time of around 2 weeks after payment is cleared.
- Custom orders are final sale and cannot be returned.
- I comply with the Consumer Protection (Distance Selling) Regulations 2000 for EU customers.
- If you are unhappy with your purchase:
- Contact me within 2 days of receiving the item if it is damaged or faulty.
- You have 14 days to return any non-faulty item that you simply don't like.
- The item must be returned in its original condition with a reason for return.
- I will only refund postage for items that are damaged or faulty upon arrival.
- Items you are unhappy with or custom orders will be returned at your own cost.
- You have the right to return faulty items within 6 months of purchase for a refund, repair, or replacement.
- To cancel an order before it ships, contact me immediately.
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